Support Board
Date/Time: Wed, 05 Feb 2025 19:10:19 +0000
last bar appearance
View Count: 758
[2020-02-08 20:48:29] |
arruga - Posts: 253 |
please see the very last bar: http://www.sierrachart.com/image.php?Image=1581194615732.png I don't know why or when, but at times, there is a vertical no-body-just-wick bar added to the right (in this case, bar appears on a day when market's closed) Could you explain the reason for this to happen and how to remove it? |
[2020-02-10 02:51:10] |
Sierra Chart Engineering - Posts: 104368 |
This appears to be a Barchart Data issue. Can you tell us the date of that last bar. And once again that screenshot does not follow our specifications, here otherwise we would have our answer: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-10 02:52:42
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[2020-02-10 06:58:22] |
arruga - Posts: 253 |
It appears on 10 Feb 2020 (market closed for SPY) I added the hear as indicated: http://www.sierrachart.com/image.php?Image=1581317851920.png |
[2020-02-10 06:58:43] |
arruga - Posts: 253 |
*header
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[2020-02-10 10:35:26] |
Sierra Chart Engineering - Posts: 104368 |
Actually we now realize that there is nothing we can do about this because this data is coming from Trader Workstation. Activate the US Equities exchange with the Sierra Chart Exchange Data Feed you are already subscribed to and this problem should not occur. You can do this, through this page here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-10 10:36:20
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[2020-03-29 18:35:05] |
arruga - Posts: 253 |
Can you please have a look at this? http://www.sierrachart.com/image.php?Image=1585506710623.png It's Sunday today, and the Friday bar appears screwed... it shouldn't be so. I don't want real time data on that instrument, but after bar is closed, it should appear fine...why is it not the case, how can I correct it? |
[2020-03-30 05:25:08] |
Sierra Chart Engineering - Posts: 104368 |
If you do not want real-time data, then uncheck this option: Chart Settings: Allow Real-Time Updating of Historical Chart (Chart >> Chart Settings >> Chart Data >> Chart Data menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-30 05:31:02
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