Support Board
Date/Time: Tue, 04 Feb 2025 19:48:46 +0000
Interactive Brokers Exchanges
View Count: 842
| [2020-02-06 15:08:01] |
| Nachtfalke03 - Posts: 8 |
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Hallo, I've configured the API settings according to the description on your Website. Connection is ok, TWS is running parallely and I don't get any error messages. BUT: When I go to Find Symbols and Stocks I only see the US Exchanges. No European, no Asian no Canada. What can be the reason? IB says it looks like an issue on the Sierra Chart side :) Thank you in advance for your help. |
| [2020-02-06 18:30:10] |
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You need to manually enter stock symbols. Refer to this page for complete documentation: Interactive Brokers Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-06 18:30:17
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| [2020-02-08 16:33:49] |
| Nachtfalke03 - Posts: 8 |
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Hallo, thx for your quick reply. I checked the link and made all the adjustment accordingly. But I have following issues even using the described Stock Symbol Format. 1.) Sometimes the chart opens and I see the correct price scale but only for a second. Then the scale changes like from -150 to +200 with the Stockprice going deep into the minus range with a very big price bar. 2.) I often get the Message "Symbosl Settings not found for the current Service". My steps: I check the Symbol and the Exchange via the IB Homepage and then enter it with the Format Stockname-STK-Exchange. What are the possible Reasons? Thank you in advance for your help. |
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| [2020-02-10 09:21:34] |
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1. Uncheck this option: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#RealTimeUpdatingHistChart 2. For Canadian stocks, try using this format and see if it works: ?-STK-SMART-CAD Where ? is the basic stock symbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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