Support Board
Date/Time: Tue, 04 Feb 2025 16:39:28 +0000
trouble with data feed
View Count: 574
| [2020-02-03 21:08:41] |
| User708355 - Posts: 1 |
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I have updated my recent sierra chart platform to the most current. Yet I still have issue's with my data feed. Can I set up a phone call?? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=35229 |
| [2020-02-03 21:21:10] |
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We have discontinued technical support for Rithmic. Are you using Rithmic for simulated trading purposes? If so, we can give you a refund. If you are doing live trading, we recommend using this service instead of Rithmic: Sierra Chart / Trading Technologies Futures Order Routing Service And we can give you a usage time extension to allow time for you to get set up with that service. Let us know how you want to proceed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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