Support Board
Date/Time: Tue, 04 Feb 2025 16:38:36 +0000
Issue with Trade routing and data
View Count: 586
[2020-02-03 21:00:54] |
Stupid - Posts: 30 |
Hi I am with Amp futures and i choice of platform and data service is Sierra level 5 and dinali with routing to TT. It seems my data is delayed and my routing is not set up. I moved from infinity to Amp, they said i need to talk to you. thanks Padmaja |
[2020-02-03 21:17:30] |
Sierra Chart Engineering - Posts: 104368 |
How do you come to the conclusion that "routing is not set up"? Tell us one symbol the data is delayed for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-02-03 22:34:10] |
Stupid - Posts: 30 |
where and how do you set up the routing? the quote board is empty.i have attached a file
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Attachment Deleted. Picture1.png / V - Attached On 2020-02-03 22:32:56 UTC - Size: 297.92 KB - 249 views |
[2020-02-04 18:45:55] |
Sierra Chart Engineering - Posts: 104368 |
You need to follow step 9 and 10 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions And also step 20. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-04 18:46:23
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