Support Board
Date/Time: Tue, 04 Feb 2025 16:39:52 +0000
Can't connect to Bitmex
View Count: 645
| [2020-01-31 17:35:07] |
| User452630 - Posts: 12 |
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Hi I can't connect to Bitmex, have reviewed some of the similar problems, mine seems different. Here is an excerpt of the log uploaded. Cheers Steve |
 bitmex connection log problem.png / V - Attached On 2020-01-31 17:34:28 UTC - Size: 56.68 KB - 211 views |
| [2020-02-03 09:51:14] |
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We cannot resolve BitMex connection issues.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-03 15:55:40] |
| User452630 - Posts: 12 |
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hi - I can't connect to download the historical data - is this a common problem? Do I have to download the rest of the stuff first? All the best
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| [2020-02-03 19:45:44] |
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If you just want BitMex historical data, then do not connect directly to BitMex. Instead set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services. Full documentation is here: Cryptocurrency / Bitcoin Data and Trading Services: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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