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Date/Time: Mon, 25 Nov 2024 02:27:35 +0000



Missing historical data for 6 months

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[2014-01-04 16:05:59]
User82093 - Posts: 8
I have tried to load a intraday continuous ES futures contract from April 2013 till today, and, for some reason, the June-November 2013 data is missing... After 13 June the next day is 13 December on the chart. I have tried to change the contract months: March14, December13, September13 - nothing helped, as for these months I cannot get any historical intraday data at all... How can I fix this issue?
Date Time Of Last Edit: 2014-01-04 20:31:12
[2014-01-05 10:12:20]
Sierra Chart Engineering - Posts: 104368
Not sure this is necessary but update Sierra Chart with Help >> Download Prerelease.

Go to this chart that you are referring to and then select Edit >>Delete All Data and Download. Press No at the prompt.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-05 18:07:03]
User82093 - Posts: 8
Thanks, it helped!

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