Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 12:40:11 +0000



New update no longer lets me chart Real-Time Data

View Count: 440

[2020-01-29 13:40:38]
User92921 - Posts: 6
New forced update no longer lets me chart Real-Time Data.

Can only chart Historical Data from IB (Interactive Brokers).

Please advise/resolve.
[2020-01-29 14:16:29]
User92921 - Posts: 6
Update:

Re-setup and reloaded ABSOLUTELY EVERYTHING from scratch.

Looks like it's working. (I hope, I think)
[2020-01-29 14:17:51]
Sierra Chart Engineering - Posts: 104368
You are using the Interactive Brokers data feed. In this case, refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account