Support Board
Date/Time: Tue, 04 Feb 2025 14:39:36 +0000
trading disabled due to auto liquidation
View Count: 1533
| [2020-01-29 04:20:07] |
| AndyB - Posts: 105 |
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i funded a futures account with a small amount of $ to get a feel for live trading on the sierra chart platform. embarrisingly i fell asleep with a trade on, and it was autoliquidated since the trade went against me, which is fine. so i re-funded that account, and tried to start trading, and now getting a message in the service log saying SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Trading disabled due to Auto Liquidation. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 1070. Service Order ID: 378415. Symbol: MESH20_FUT_CME. Account: ** | 2020-01-28 23:09:23.441 when i try to place an order. it took me about an hour to find this too, and i missed out on a couple of trades how do i re-enable trading? Date Time Of Last Edit: 2020-01-29 04:48:55
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| [2020-01-29 04:48:30] |
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You need to contact your broker about this and give them that message. And tell them to enable trading again. Refer your broker to the very last screenshot here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#OrderRejectionsAndAccountConfigurationIssues It shows them exactly the option they need to uncheck. You can also check the status of orders through the Trade >> Trade Orders Window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-29 04:48:49
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| [2020-01-29 04:52:15] |
| AndyB - Posts: 105 |
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thanks, i actually just talked to them and got it fixed.
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