Support Board
Date/Time: Wed, 08 May 2024 01:10:18 +0000
Data and chart Delay
View Count: 509
[2020-01-28 19:27:30] |
wingz - Posts: 121 |
I recently switched to Sierra's new data feed and up until about 15 minutes ago, everything has been fine. now........the data is lagging and so is the whole chart program. I'm running the 64 bit version but everything is now hesitating and lagging. I've shut down and restarted my computer. No change..........same result. Is there a problem? I need some help please.
|
[2020-01-28 20:04:21] |
Sierra_Chart Engineering - Posts: 14263 |
If you notice a performance issue with the entire Sierra Chart program, then refer to help topic 30 for things to do: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often To reduce bandwidth with the data feed, but this is not probably likely to be relevant, refer to this section: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-01-28 21:18:00] |
SC Support - Posts: 1798 |
Spoke to the user, he was able to figure out the situation on his side.
|
To post a message in this thread, you need to log in with your Sierra Chart account: