Support Board
Date/Time: Tue, 04 Feb 2025 14:46:00 +0000
[Programming Help] - Charts are not updating
View Count: 457
| [2020-01-28 14:32:18] |
| Albert - Posts: 11 |
|
Charts are not updating. This is happening since this morning, January 28, 2020, 5:00 am PT, after installing the new SierraChart version. I have read and apply the "help Instructions" but it is not updating. I have Windows 10, a good computer, everything else working fine. HELP, please |
| [2020-01-28 19:12:49] |
| Sierra_Chart Engineering - Posts: 18240 |
|
Tell us one symbol that is not updating. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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