Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 05:46:06 +0000



Sierra chart start

View Count: 920

[2020-01-28 07:45:24]
User720352 - Posts: 8
Hello, I'm new here, I was reading a lot of threats but still I don't understand in which place I have to start. So, first of all, I want to say that I already have sierra chart on my computer. Secondly, I have Interactive brokers account with subscriptions. Why I want to work with sierra chart, because I want to see more DOM bid and ask levels. So what I have to do here? I need to take Service Packace? And which one is better for me? Also, I need Denali Exchange Data Feed if I have Interactive brokers account with all subscribtions? So can you explain step by step where I have to start to make Sierra chart available for me? Thank you!
[2020-01-28 17:54:28]
Sierra_Chart Engineering - Posts: 14017
What exchanges are you wanting to get data for (CME, Eurex, US Equities, etc.)?

Once we understand what exchanges you want, we can tell you which data feed to use and get you setup.

Additionally, most likely you will just want to use the Standard Service Package:
Description of Service Packages and Pricing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-28 17:57:12
[2020-01-28 18:30:01]
User720352 - Posts: 8
I want CME and ICE exchanges. But I have subscriptions for these exchanges on Interactive Brokers. So it's possible to login to Sierra chart with my Interactive Brokers profile? Or I need to subscribe subscribtion for one more time from you?
[2020-01-28 20:48:03]
Sierra_Chart Engineering - Posts: 14017
Yes. Follow the instructions here:
Interactive Brokers Trading Service: Setup Instructions

For CME data we recommend using this data feed which supports integration with Interactive Brokers:
Denali Exchange Data Feed

You will still get the ICE data from Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-28 20:48:26
[2020-01-30 13:13:37]
User720352 - Posts: 8
Ok, thank you for this. But it's possible to get ICE data with more than 10 levels for bid and ask? Because, for CME I see, that levels are more, but ICE exchange gives only 10 levels..
[2020-01-30 18:55:39]
Sierra_Chart Engineering - Posts: 14017
Why are you asking us this question? The data comes from Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-01-31 12:32:32]
User720352 - Posts: 8
Okay. So, how to make on KC, SB, CC futures more DOM levels? I can buy subscribtion from you. Just explain what to do for me because I want to see for DOM levels on ICE exchange.
[2020-01-31 16:30:43]
Sierra Chart Engineering - Posts: 104368
Sierra Chart cannot provide additional levels for ICE.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account