Support Board
Date/Time: Mon, 25 Nov 2024 01:44:46 +0000
Problems with data when using the numbers bar chart
View Count: 1210
| [2014-01-03 19:54:00] |
| User41512 - Posts: 58 |
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Hi, I have noticed that when using the numbers bar chart, some of the historical data showing the numbers of bid/offer contracts changes when I hit the refresh button. I have attached a couple of charts showing the information both before and after a refresh to explain this in more detail. Notice that at 14.52pm and 14.56pm the summary information at the bottom of the page has changed. I have also noticed this at other times as well. FYI - I use IQ for my data feed, but they advised that there is no problem from their side. Can you please advise. Thks Patrick |
 2014-01-03_1523.png / V - Attached On 2014-01-03 19:49:58 UTC - Size: 70.35 KB - 415 views 2014-01-03_1506.png / V - Attached On 2014-01-03 19:50:08 UTC - Size: 73.84 KB - 378 views Attachment Deleted. Attachment Deleted. |
| [2014-01-03 20:33:34] |
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Update Sierra Chart to version 1070. Possibly this is due to some work we were doing with IQ Feed in a couple of recent releases. It was related to processing a trade with a certain identifier as a trade when in the past we were not doing this because these were not considered normal trades. In the latest release, we restored the processing back to the way it always has been. You may also want to be aware that we now offer our own EUREX data feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-03 20:35:13
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