Support Board
Date/Time: Sat, 18 May 2024 09:05:30 +0000
Data/ Trade Service Settings
View Count: 489
[2020-01-27 10:02:33] |
Ziklag - Posts: 73 |
Hi, am experiencing TopstepTrader connection failure, see attached - which server should I select? Thanks.
Date Time Of Last Edit: 2020-01-27 10:03:17
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sierra.jpg / V - Attached On 2020-01-27 10:00:20 UTC - Size: 1.91 MB - 219 views |
[2020-01-27 13:44:50] |
User978937 - Posts: 3 |
This is a problem with version 2038. The Topstep server(s) is not available as choices within DTS. I rolled back to v2036 to solve the (hopefully temporary) problem. |
[2020-01-27 14:25:11] |
User978937 - Posts: 3 |
Also re might want to edit the topic to clarify that it has to do with the Topstep connection (or repost)
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[2020-01-27 21:34:13] |
Sierra_Chart Engineering - Posts: 14423 |
It is the case the Top Step Trader is not supported in newer versions of Sierra Chart because we do not want to add new users using that service, but we have to see how to support this for existing users. For now just stay on an older version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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