Support Board
Date/Time: Wed, 05 Feb 2025 00:51:39 +0000
Cleaning Data Files
View Count: 3048
| [2020-01-25 22:28:43] |
| User94606 - Posts: 327 |
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What is the recommended way to cleaning up old data files in Sierra Chart? What file types can be deleted and what is the best way to remove these files?
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| [2020-01-26 09:34:17] |
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Refer to these two sections: Chart Data and Chart Data Files: Deleting a Chart Data File Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-27 00:33:01] |
| User94606 - Posts: 327 |
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Would you recommend manually deleting DLY and/or SCID files? If so, what is the best way to delete them and which files?
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| [2020-01-27 20:32:28] |
| Sierra_Chart Engineering - Posts: 18262 |
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The information for how to delete the files is given in the previous link for Deleting Chart Data Files. You can delete them through the Operating System, but we do not recommend this unless you are thoroughly comfortable with managing and deleting files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-02 16:58:58] |
| User94606 - Posts: 327 |
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I am sorry but I still don't quite understand the process after reading the 2 links above. I am trying to figure out how to clean up files and free up disk space. Can I delete DLY and SCID files directly from Windows explorer window? Or what is the best way to free up disk space?
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| [2020-02-07 15:33:58] |
| User94606 - Posts: 327 |
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Can I get a call today at xxx-xxx-xxxx regarding this request?
Date Time Of Last Edit: 2020-02-19 15:47:04
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| [2020-02-19 15:47:31] |
| John - SC Support - Posts: 37728 |
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We are sorry, we lost track of this thread and did not see your last post. Let us know if you would like us to call and go over this with you.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-21 00:07:25] |
| User94606 - Posts: 327 |
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Yes, can you please call me on Friday, Feb 21 between 8:30 AM to 10 AM or after 2:30 PM PST? Please let me know if that time works for you
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| [2020-02-21 14:48:34] |
| John - SC Support - Posts: 37728 |
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We will call you at 9:00am Pacific Time. Note that we use Skype to call, so there will not be a number that will show up on Caller ID.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-21 16:15:04] |
| User94606 - Posts: 327 |
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Sorry, would it be possible to change the call to 10 AM PST instead on Feb 21?
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| [2020-02-21 16:23:22] |
| John - SC Support - Posts: 37728 |
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Yes. We can do that time. We will call you at 10:00am PST.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-21 18:19:52] |
| John - SC Support - Posts: 37728 |
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Called and talked to customer. Informed them that it is possible to delete files from the Operating System, and which files are Ok to delete.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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