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Date/Time: Sat, 20 Apr 2024 08:19:02 +0000



Order submission error M6E

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[2020-01-24 16:58:16]
ertrader - Posts: 641
I am getting the following error:

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SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside the limits 'Ask of 11079.00 violates High Limit of 1.1489' (ExchangeID: 5212589685886). Text: Parent order. Tag: EUR1.twconfig. Internal Order ID: 30890. Service Order ID: 364949. Symbol: M6EH20_FUT_CME. Account: XXXXXXXX | 2020-01-24 09:40:19.895
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1) This only happens when I have chart settings below to chart 6E and trade M6E:
Symbol: 6EH20_FUT_CME
Trade and current quote symbol: M6EH20_FUT_CME
Use as trade only symbol checked

2) If I trade a chart with Symbol: M6EH20_FUT_CME and blank in Trade and current quote symbol, everything works.

3) Initially I thought it was the usual limits setup needed for TT, however, both 6EH and M6EH work when not combined as above.

4) The 'Ask of 11079.00 violates High Limit of 1.1489' is strange as I do not see anywhere for an Ask of 11079.00 to be entered.

This type of configuration works on the combination ES/MES and RTY/M2K without any issues.
Date Time Of Last Edit: 2020-01-24 16:59:08
attachmentEUR1.twconfig - Attached On 2020-01-24 16:57:52 UTC - Size: 6.52 KB - 219 views
[2020-01-24 18:28:43]
Sierra Chart Engineering - Posts: 104368
Use a completely separate chart for that symbol for order entry. We will have to add a separate multiplier setting for the Trade and Current Quote Symbol in these cases.

The simple fact is, using a Trade and Current Quote Symbol does not always work properly. And there can be no assurance of that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-24 18:29:18

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