Support Board
Date/Time: Tue, 04 Feb 2025 12:38:41 +0000
Price and Volume Data missing on Number bar Charts
View Count: 833
| [2020-01-23 14:07:06] |
| Trader8188 - Posts: 20 |
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I have 2 trading accounts with different brokers setup with 2 independently opened Sierrachart. (Each has its own installation of Sierrachart). Both share the same Denali Feed. Every morning there is always missing price and volume data on the account with Ampfutures. Ironbeam seems to be working fine. Here are some screenshots. Why is this happening? https://imgur.com/KDlDCap https://imgur.com/2uY4FwS |
| [2020-01-23 15:56:38] |
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Go to the chart that has the problem and follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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