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Date/Time: Fri, 19 Apr 2024 00:33:49 +0000



Error Message when placing orders

View Count: 698

[2020-01-22 23:59:46]
User28706 - Posts: 22
I deleted the account name

Here is the message




TradeActivity files query time: 0.000375 seconds. Entries: 0. Current queries: 1 | 2020-01-22 18:53:14.203
Error writing record to C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-01-22_UTC.AcctP| .data. Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2020-01-22 18:53:27.730 *
Error writing record to C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-01-22_UTC.AcctP| data. Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2020-01-22 18:53:27.766 *
Error writing record to C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-01-22_UTC.AcctP| data. Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2020-01-22 18:53:27.768 *
[2020-01-23 02:34:53]
User28706 - Posts: 22
This error did not appear after I rolled 2036 back to 2020. I forgot to mention that I am connected to the Rithmic paper trading server.
[2020-01-23 02:38:46]
Sierra_Chart Engineering - Posts: 13999
Newer versions of Sierra Chart use your trading account identifier in the trade activity filenames. There must be a character in the trade account identifier, which is not supported by the file system. The solution in this case is to have your broker change the trade account identifier to something that does not conflict. For reference, refer to:
https://docs.microsoft.com/en-us/windows/win32/fileio/naming-a-file
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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