Support Board
Date/Time: Tue, 04 Feb 2025 11:47:04 +0000
DATA
View Count: 1050
| [2020-01-21 18:59:17] |
| Robert Wojczak - Posts: 147 |
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My prices are not updating. Im using the Gain Capital feed
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| [2020-01-21 20:36:34] |
| Sierra_Chart Engineering - Posts: 18240 |
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Here is information about the issue: DATA We are going to set you up for free with our Denali exchange data feed for now: Denali Exchange Data Feed This will resolve the problem for the CME group exchanges. Let us know if you require market depth data. Check your email to complete the market data agreements. The links to the agreements go to the email address you have set here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo&UserID=146091 When you complete the agreements, post here when done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-21 21:25:30
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| [2020-01-22 00:24:48] |
| Robert Wojczak - Posts: 147 |
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My agreements have been completed. I tried to connect to the data feed you gave me. It is still not working Why doesnt my Gain feed work?
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| [2020-01-22 02:26:30] |
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There is a problem with the Gain Capital data feed. We are going to advise Gain Capital with the details once we understand them thoroughly. The next remaining step for the Denali exchange data feed, was to activate the exchange and we have now done that. You will now begin to receive the data. Did you require market depth data? We activated the CME exchange with market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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