Support Board
Date/Time: Tue, 04 Feb 2025 10:01:02 +0000
issues with Future Options
View Count: 655
| [2020-01-17 18:35:33] |
| User185210 - Posts: 66 |
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Hello, Could someone help me with the following issues I got with Future Options 1/previous close price not displayed anymore (as from today) 2/ when using Find symbol (FS) and searching for Futures options: it is no longer working! a message indicates: "requested additional symbols" without displaying any option symbols at all Thank you for your help with this matter |
| [2020-01-17 20:07:42] |
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We are looking into these issues today. We apologize for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-18 08:36:04] |
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These issues were corrected earlier today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-18 08:36:13
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| [2020-01-18 10:35:43] |
| User185210 - Posts: 66 |
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thank you
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| [2020-01-20 08:11:59] |
| User185210 - Posts: 66 |
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Hello, I still have an issue with the "previous close price" not displayed on sub instances Future Options but works on the main instance. Could you please have this fixed as well? Thank you |
| [2020-01-20 09:00:27] |
| User185210 - Posts: 66 |
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Please do not take into account the previous message, as I found one referenced chart not set as intraday but historical that cause the sub instance issue! Thank you |
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