Support Board
Date/Time: Tue, 04 Feb 2025 12:34:37 +0000
FXCM BTC trading
View Count: 599
| [2020-01-17 10:14:40] |
| User34124 - Posts: 279 |
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FXCM: Regarding the Bitcoin naming convention, it should be the same - BTCUSD as it would be on our platform as you are connected to our FXCM price feeds. If you cannot find it, please email Sierra and you can CC me. Maybe its something to do with the platform itself - which they will be able to help out with. FXCM are confirming symbol BTCUSD can be traded via Sierra. Closest I can find is BTCUSD-BITFINEX, which should clearly not work as it is not in the 'CFD' section under your symbols, but neither is BTCUSD. Please respond so I can correspond to FXCM. |
| [2020-01-19 15:57:50] |
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This symbol has now been added. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-22 23:03:24] |
| User34124 - Posts: 279 |
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It's been frozen from 9am today?
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| [2020-01-24 01:03:36] |
| Sierra_Chart Engineering - Posts: 18240 |
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We see it updating for us now. Are you still noticing a problem?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-24 10:38:22] |
| User34124 - Posts: 279 |
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Seems fine now
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