Support Board
Date/Time: Tue, 04 Feb 2025 09:49:40 +0000
Historical data not downloading and data feed lag
View Count: 632
| [2020-01-16 12:30:25] |
| User187934 - Posts: 40 |
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My data was lagging which led me to try delete and redownload data. After doing this the historical data is loading but extremely slowly. I have been waiting for more than an hour and still not loaded. I have tried downloading just 1 symbol at a time and same issue. Please advise.
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| [2020-01-16 17:06:05] |
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A problem like this is going to be due to a network connectivity/bandwidth limitation issue somewhere between your computer and the server. Refer to the information here to reduce bandwidth usage for the streaming data: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds And refer to the section here for historical data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using Port 80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-16 17:07:04
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