Support Board
Date/Time: Mon, 25 Nov 2024 02:07:13 +0000
OCO Orders
View Count: 1199
[2014-01-02 16:50:52] |
User55800 - Posts: 15 |
Hello, I'm having trouble with a scenario where I place two orders with attached orders. When an order is filled, I'd like the other order to cancel. I have attached orders on them and instead of canceling the unfilled order, it cancels the attached orders. Is there a way to have the other new order canceled first instead of the attached orders? Thank you |
[2014-01-02 22:21:11] |
Sierra Chart Engineering - Posts: 104368 |
Are these two orders you are placing, are they themselves one of the OCO order types? All of the order types are listed here: http://www.sierrachart.com/index.php?l=doc/doc_OrderTypes.html We will need to see the Trade Activity Log which shows the activity for these orders to better understand what the issue is. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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