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Date/Time: Wed, 24 Apr 2024 07:18:18 +0000



CQG connections

View Count: 824

[2020-01-14 22:07:58]
User839302 - Posts: 35
My user-name password for Phillips Broker Services will not hook up.
After several hrs of working with Phillips support.

Can someone please assist me, please help me hook this up?
I fully know where to enter my correct user-name/password but it refused to hook up?

Thank You!
Date Time Of Last Edit: 2020-01-14 22:11:23
[2020-01-14 23:21:49]
Sierra Chart Engineering - Posts: 104368
After following the instructions here:
CQG Trading Platform Service: Setup Instructions

----

We want you to follow the instructions below so we can see what the problem is:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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