Support Board
Date/Time: Tue, 04 Feb 2025 08:02:37 +0000
[Programming Help] - Destroyed data
View Count: 599
[2020-01-13 16:02:22] |
User865738 - Posts: 16 |
Hi, I have problem with data image. I have not real time data, but delayed data are destroyed, you can see prinstcreen in attachment. How should I proceed to fix it? My settings should be good, because in friday 10.01.2020 it was ok and I didnĀ“t change anything... Thank you |
[2020-01-13 17:18:18] |
Sierra Chart Engineering - Posts: 104368 |
Since you are using Interactive Brokers you need to contact them for help with real-time data. However, first refer to this help topic: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart And we strongly recommend that you use the Denali Exchange Data Feed with Interactive Brokers instead of their data feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: