Support Board
Date/Time: Tue, 04 Feb 2025 07:03:25 +0000
Black space between Scale of the chart and edge of chart
View Count: 832
| [2020-01-12 18:55:02] |
| User800328 - Posts: 50 |
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Hi, Can you please tell me how I can get rid of the black space between the scale and the right side edge of the charts. (The RED RECTANGLE I have drawn on the charts.) I am seeing this problem mostly in TICK charts such as 3600Tick etc. But some times I don't see this. I used these charts for ever and never had this problem but seeing this problem just recently. This is NOT the Lock Fill space, I have tried all possibilities with the Lock Fill space and not to any use. Please see the attached pic. Thanks. |
image.png| [2020-01-12 22:16:42] |
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Make sure these two options are disabled: Trade Menu: Trading Chart DOM On (Trade menu) Trade Menu: Show Market Data Columns (Trade menu) And if the extra space is still not removed, then select Chart >> Reload Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-12 22:17:20
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| [2020-01-13 02:34:03] |
| User800328 - Posts: 50 |
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Hi, Thank-you It really helped. Can I ask you another question. For the last 2 days, my charts have become really slow. In fact, my earlier chartbooks fails to load and it gets stuck at "Calculating Studies" and "Downloading data".... I have to recreate the whole chartbook again but then it again takes ages to load. Everything was fine on Friday but last 2 days, its been so much pain. What should I do. ? |
| [2020-01-14 00:33:16] |
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Refer to this page: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-14 00:33:39
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| [2020-01-14 03:12:01] |
| User800328 - Posts: 50 |
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Thank you.
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| [2020-01-14 03:13:12] |
| User800328 - Posts: 50 |
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You can close the ticket. I will look into it making the charts faster as per the article you shared. Thanks. |
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