Support Board
Date/Time: Tue, 04 Feb 2025 08:04:06 +0000
HE Spreads Not able to open
View Count: 559
| [2020-01-10 17:56:59] |
| EquinoxAnalytics - Posts: 10 |
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Hi I was able to open Spread charts, I updated Applicationg and trying to open Spread charts but nothing happens. (Get Spread) button not pulling spread contracts
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| [2020-01-13 18:01:38] |
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We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-13 19:24:00] |
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This problem is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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