Support Board
Date/Time: Tue, 04 Feb 2025 07:05:00 +0000
Account Balances Window Not Refreshing
View Count: 674
[2020-01-10 00:26:02] |
User652476 - Posts: 1 |
Hello, my Account Balances Window Not Refreshing, I have no open positions but there is a cash amount listed in the margin requirement field, which is being currently withheld from my overall acct balance. I have reboot comp, app, refreshed trade data from service, etc. still stuck. Please advise, thanks! Ed |
[2020-01-11 15:53:28] |
Sierra Chart Engineering - Posts: 104368 |
This section here provides details about this: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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