Support Board
Date/Time: Thu, 21 Nov 2024 21:06:07 +0000
IQfeed market depth not showing up in Sierra
View Count: 2401
| [2013-04-12 18:13:57] |
| Marcin - Posts: 3 |
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Hi, I have iqfeed data service with L2 subscription but I can't see anything besides inside bid&ask. I trade NQ and the symbol I'm using is @NQ#C. It's not my service because I can see 10 levels in the book on Ninja. I've called iq tech support just in case and the rep couldn't see L2 either in Sierra on his side. Safe to say this must be a bug in the software, or we were both missing something. Best regards, Marcin |
| [2013-04-12 20:59:09] |
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This will be resolved in the next release. IQ Feed has slightly changed their communications format which caused the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-15 20:11:02] |
| Marcin - Posts: 3 |
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Hi, I've downloaded the newest version 965 and it appeared that this issue was fixed as I started to see the depth updates. After a few minutes it stopped again and I was back to only inside bid&ask. I didn't change any settings so this was pretty much spontaneous. Regards, Marcin |
| [2013-04-15 20:32:53] |
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Reconnect to the data feed by selecting File >> Disconnect. And then File >>Connect to Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-15 21:08:04
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