Support Board
Date/Time: Tue, 04 Feb 2025 04:44:35 +0000
Rithmic Paper Trading account and SC
View Count: 902
| [2020-01-06 14:35:43] |
| mlt124000 - Posts: 32 |
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i re-opened my personal sierra account (not the amp one)... have a sierra2 loaded on my laptop... using OneUpTrader's rithmic paper trading login/pswd, am able to connect BUT when i load chartbook, they are blank... and original message stating cannot find symbol... log below... pls advise note: TradeActivity files query time: 0.000525 seconds. Entries: 0. Outstanding queries: 2 | 2020-01-06 14:15:02.407 TradeActivity files query time: 0.000236 seconds. Entries: 0. Outstanding queries: 2 | 2020-01-06 14:15:02.407 Rithmic Trading | Requesting trade accounts from server. | 2020-01-06 14:15:14.803 Rithmic Trading | Requesting Trade Positions data. | 2020-01-06 14:15:19.800 Rithmic Trading | Received current Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:15:19.801 * Rithmic Trading | Received Open orders request reject message. Reject reason: Account information not available to get Open Orders. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:15:19.802 TradeActivity files query time: 0.000076 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:21:51.030 Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:23:41.610 TradeActivity files query time: 0.009431 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:23:41.656 TradeActivity files query time: 0.000569 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:36.492 TradeActivity files query time: 0.000645 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:37.130 TradeActivity files query time: 0.000375 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:46.056 Rithmic Trading | Requesting trade accounts from server. | 2020-01-06 14:31:43.709 Rithmic Trading | Requesting Trade Positions data. | 2020-01-06 14:31:48.706 Rithmic Trading | Received current Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:31:48.708 * Rithmic Trading | Received Open orders request reject message. Reject reason: Account information not available to get Open Orders. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:31:48.708 |
| [2020-01-06 15:57:27] |
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Use this command to translate the symbols to the Rithmic symbols in case they are not correct: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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