Support Board
Date/Time: Mon, 25 Nov 2024 00:23:18 +0000
Real-time data unavailable
View Count: 1287
| [2014-01-01 05:14:55] |
| User50377 - Posts: 1 |
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Hi, I'm getting a message in my log that says "Real-time data for symbol BTCUSD is currently unavailable." It's been like this for a few hours now. I have the latest software version and am using the MtGox trading service. Also restarted the application a couple times and also the computer. |
| [2014-01-01 06:23:23] |
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We lost the connection to MTGox. We will be working on this in the next several hours. MTGox is not always entirely reliable. There are several other data feeds we have available. Use the Service named Bitcoin Data (All Services) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-01 11:50:06] |
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The MTGox data feed is now back up.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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