Support Board
Date/Time: Tue, 04 Feb 2025 03:42:42 +0000
New version gives me no daily stock, futures or index data
View Count: 888
| [2020-01-03 01:44:09] |
| User787253 - Posts: 2 |
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I upgraded to the newest current version on Dec 31. Since then, I have no data for daily charts or indexes. I'm using IB data unless your new version changed that without having me do it. I have a copy of the old version. i do NOT see where i can download any version of sierra that isn't the newest current/not the pre release. What old version are you going to support when you change to the 64 bit?
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| [2020-01-03 04:37:12] |
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Tell us one of the symbols you have a problem with. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog You can use a version back to approximately 1550. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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