Support Board
Date/Time: Mon, 25 Nov 2024 00:43:25 +0000
Not Yet Credited For Payment
View Count: 2875
| [2013-12-31 17:54:02] |
| Rithmic - Posts: 18 |
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Made a CC payment earlier today and still not connected nor have I recieved an email acknowledging payment. Here is what the bank shows: 12/31/2013 PURCHASE AUTHORIZATION WORLDPAY ADDRESS C $.00 12/31/2013 PURCHASE AUTHORIZATION SIERRA CHART $27.00 Date Time Of Last Edit: 2013-12-31 17:54:27
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| [2013-12-31 18:28:09] |
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We apologize for the delay with responding. We have temporarily activated your account. Restart Sierra Chart. We are looking into the payment issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-31 18:30:10] |
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The payment has been received and the time paid for has been now added to your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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