Support Board
Date/Time: Tue, 04 Feb 2025 02:34:45 +0000
delayed data
View Count: 586
| [2020-01-02 14:50:36] |
| User700573 - Posts: 15 |
|
having trouble getting real time data for my account - i tried to follow the instructions for the month change but am doing something wrong
|
| [2020-01-02 14:54:33] |
| |
|
We are taking care of this for you now. Please allow a few minutes. There were a few accounts this happened with and we are looking into why it happened.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-02 14:54:45
|
| [2020-01-02 15:01:08] |
| |
|
You should be receiving the real-time data now, or within a minute. If not let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: