Support Board
Date/Time: Tue, 04 Feb 2025 02:58:07 +0000
Renew Denali Data Feed
View Count: 554
| [2020-01-01 23:39:02] |
| brenanstewart - Posts: 28 |
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I switched over to the Denali Data feed last month but it didn't automatically renew because I forgot to add money to my account since I wasn't trading over the holidays. Could you remind me how to renew the Denali Data feed? Also, it appears as if my account got marked as Professional. I'm a nonprofessional trader so I don't know why this got changed. |
| [2020-01-02 05:51:26] |
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We are looking into the professional status. We need to find out about that first.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-02 05:58:39] |
| SC Support - Posts: 1925 |
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We have emailed you directly on this issue. Thank you for your patience.
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