Support Board
Date/Time: Tue, 04 Feb 2025 19:59:42 +0000
Hardware ID for CTS in live simulation Mode
View Count: 3324
| [2020-02-02 21:31:43] |
| User344042 - Posts: 41 |
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I tried the SC Prerelease Version friday evening before the close of the markets. Still freezing and big slowdown ; can you please test with my chartbook previously attached if there are improvements at your side. Tommorow morning at the opening of the markets starting a new month and still stuck with v1915 32 bits to stay operational ; some ideas please ? Sorry to insist but no other solutions than using SC_v1915 : We are together really embarrassed with this situation
Date Time Of Last Edit: 2020-02-03 17:34:54
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| [2020-02-03 19:20:19] |
| Sierra_Chart Engineering - Posts: 18248 |
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Please understand we have done all the optimizations we can. You have a very involved study configuration. There is not anything further we can do which will make much difference. You need to simplify your study configuration.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-05 07:01:07
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| [2020-02-05 07:00:49] |
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We became aware of another optimization which may help. We will try to have this done as soon as we can. Allow until the end of February.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-19 17:29:33] |
| User344042 - Posts: 41 |
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Hello Support, Can you give me some hints about your progress please ? |
| [2020-04-04 07:45:48] |
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We became aware of another optimization which may help. This optimization has been completed about two weeks ago. Update to the latest release:Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-04 07:46:44
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