Support Board
Date/Time: Tue, 04 Feb 2025 02:37:15 +0000
Market depth display issue on ZNH20_FUT_CBOT
View Count: 557
| [2019-12-30 09:07:48] |
| T44 - Posts: 363 |
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There appears to be overlapping numbers at certain price levels see attached.
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 10327-2019-12-30-0905.png / V - Attached On 2019-12-30 09:07:14 UTC - Size: 12.83 KB - 347 views |
| [2019-12-30 11:47:29] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-30 12:12:04] |
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The issue is resolved. It affected one of the servers. In general we know why problems like this can happen. But there needs to be an automatic correction of this kind of problem. We are working on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-30 13:55:18] |
| T44 - Posts: 363 |
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I can confirm this is resolved for me.
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