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Date/Time: Wed, 08 May 2024 00:51:41 +0000



charts have stopped moving

View Count: 557

[2019-12-26 06:22:12]
User786017 - Posts: 19
As of Christmas I don't see price moving on any pair. My data feed is green. Any idea what is going on?
[2019-12-26 15:01:57]
Sierra Chart Engineering - Posts: 104368
Are you still noticing an issue? Most likely you are referring to FXCM Forex and CFD symbols. Those are updating now.

We did have a problem on one server with the gold and silver CFDs but that is resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-26 15:01:57]
Sierra Chart Engineering - Posts: 104368
Are you still noticing an issue? Most likely you are referring to FXCM Forex and CFD symbols. Those are updating now.

We did have a problem on one server with the gold and silver CFDs but that is resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-26 15:28:35]
User786017 - Posts: 19
Yeah, the forex. It was weird. My brokerage had moving charts, but yours were dead. They are moving now.
[2019-12-26 15:44:56]
Sierra Chart Engineering - Posts: 104368
We get the data from FXCM and they did not open until 7 AM GMT today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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