Support Board
Date/Time: Tue, 04 Feb 2025 02:00:16 +0000
[User Discussion] - Volume halted / VWAP not correct
View Count: 759
| [2019-12-17 15:51:43] |
| Bluefruit - Posts: 41 |
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Hi, It occures that after sever minutes into a trading day (9:30 EST) Volume data for individual stocks is halted. Therefore VWAP data is incorrect too. Please see attached print screens - comparision of BABA and BA stocks on Sierra Chart and on Interactive Brokers TWS platform. I use a SC 1956 built, Sierra Chart Data Feed, Interactive Brokers live account. Thanks for any suggestions. P. |
 Screen 1a.png / V - Attached On 2019-12-17 15:49:33 UTC - Size: 35.49 KB - 294 views Screen 1b.png / V - Attached On 2019-12-17 15:49:37 UTC - Size: 73.72 KB - 295 views Screen 2a.png / V - Attached On 2019-12-17 15:49:41 UTC - Size: 38.56 KB - 275 views |
| [2019-12-18 05:56:32] |
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We can solve this problem. Allow us a few days to work on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-18 11:06:17] |
| Bluefruit - Posts: 41 |
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Thanks a lot. P. |
| [2019-12-19 05:57:24] |
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Update to prerelease version 2029 and re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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