Support Board
Date/Time: Tue, 04 Feb 2025 00:03:45 +0000
Force update a file in Custom Studies File Groups
View Count: 691
| [2019-12-16 16:12:13] |
| User189399 - Posts: 43 |
|
I want to force update a file in the Custom Studies File Groups in order to distribute to all users in my allowed users list. I have tried to "replace" and "delete" the file in the "Add/Edit Files" button but it does not show the "Force Update" tag beside the file name in the related Study File Groups. Pls advise how I can make this file to be "Force Update"
|
| [2019-12-17 13:15:10] |
| |
|
We will look into this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-17 15:08:09] |
| |
|
You can only force update DLL files, this is to avoid deleting user data. For other file types, you need to ask your users to delete or rename the file so that it would download again. Sierra Chart Support |
To post a message in this thread, you need to log in with your Sierra Chart account: