Support Board
Date/Time: Mon, 03 Feb 2025 22:55:36 +0000
CQG Symbol is unknown Real time data for instrument not allowed (corresponding to ID =1)
View Count: 7169
| [2019-12-16 15:27:07] |
| User644237 - Posts: 1 |
|
My FCM has enabled the trading instrument but still I can`t get the real time data to load. Message log Reading Internal Order ID file. | 2019-12-16 09:08:38.844 Reading Trade Orders file. | 2019-12-16 09:08:38.910 Reading Trade Positions file. | 2019-12-16 09:08:38.910 Reading Account Balance file. | 2019-12-16 09:08:38.911 UDPListener (1568). Port 22904 | Listening on UDP port 22904. | 2019-12-16 09:08:38.927 Software version: 2024 64-bit | 2019-12-16 09:08:38.927 Usage end date: 2020-01-09 | 2019-12-16 09:08:38.927 Enabled for: Advanced Features 2. | 2019-12-16 09:08:38.927 Enabled for: Sierra Chart Historical Data Service. | 2019-12-16 09:08:38.927 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-16 09:08:38.927 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-16 09:08:38.927 Current selected Data/Trading service: CQG WebAPI | 2019-12-16 09:08:38.927 Custom symbol settings values: enabled | 2019-12-16 09:08:38.927 Chart Update Interval: 500 | 2019-12-16 09:08:38.927 Intraday Data Storage Time Unit: 0 | 2019-12-16 09:08:38.927 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-16 09:08:38.927 2019-12-16 20:38:38 Local computer time | 2019-12-16 09:08:38.927 2019-12-16 15:08:38 Local computer time in UTC | 2019-12-16 09:08:38.927 2019-12-16 09:08:38 Local computer time in SC Time Zone | 2019-12-16 09:08:38.927 2019-12-16 15:08:38 Server time in UTC | 2019-12-16 09:08:38.927 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-16 09:08:38.927 Program path: C:\SierraChart\ | 2019-12-16 09:08:38.927 Data Files path: C:\SierraChart\Data\ | 2019-12-16 09:08:38.927 OS Version Number: 10.0 | 2019-12-16 09:08:38.927 Locale Setting: C | 2019-12-16 09:08:38.927 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-12-16 09:08:38.927 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-16 09:08:38.961 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-16 09:08:39.124 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-16 09:08:39.124 Received 5 login tokens. | 2019-12-16 09:08:39.523 Symbol settings MD5 received. Request ID: 1. | 2019-12-16 09:08:39.799 Symbol settings are up-to-date for cqg. | 2019-12-16 09:08:39.800 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2019-12-16 09:08:42.652 CQG WebAPI | Connecting to server api.cqg.com | 2019-12-16 09:08:44.655 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2019-12-16 09:08:44.655 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-12-16 09:08:44.930 CQG WebSocket socket (1) | Connecting to IP: 13.234.228.149. | 2019-12-16 09:08:44.930 CQG WebSocket | Opening WebSocket. | 2019-12-16 09:08:44.985 CQG WebSocket | Sending WebSocket handshake. | 2019-12-16 09:08:44.986 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-12-16 09:08:45.208 CQG WebSocket | Server header | Connection: upgrade | 2019-12-16 09:08:45.208 CQG WebSocket | Server header | Sec-WebSocket-Accept: 2BV0IJ680/txAbZW4L787Ut6n8Q= | 2019-12-16 09:08:45.208 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-12-16 09:08:45.208 CQG WebSocket | Server header | Upgrade: websocket | 2019-12-16 09:08:45.208 CQG WebSocket | Server header | | 2019-12-16 09:08:45.208 CQG WebSocket | Web socket state is now open. | 2019-12-16 09:08:45.208 CQG WebAPI | WebSocket connected. | 2019-12-16 09:08:45.208 CQG WebAPI | Sending market data logon message. | 2019-12-16 09:08:45.208 NQZ19 [CBV] 60 Min #3 | Reloading chart. | 2019-12-16 09:08:45.419 NQZ19 [CBV] 60 Min #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:45.419 NQZ19 [CBV] 60 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:45.419 NQH20 [CBV] 15 Min #2 | Reloading chart. | 2019-12-16 09:08:45.430 NQH20 [CBV] 15 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:45.430 NQH20 [CBV] 15 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:45.430 NQH20 [CBV] 15 Min #1 | Reloading chart. | 2019-12-16 09:08:45.442 NQH20 [CBV] 15 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:45.442 NQH20 [CBV] 15 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:45.442 NQH20 [CBV] Point & Figure 8-1 #4 | Reloading chart. | 2019-12-16 09:08:45.455 NQH20 [CBV] Point & Figure 8-1 #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:45.455 NQH20 [CBV] Point & Figure 8-1 #4 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:45.455 MNQZ19 #5 | Reloading chart. | 2019-12-16 09:08:45.576 MNQZ19 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-16 09:08:45.576 NQZ19 [CBV] Point & Figure 10-3 #6 | Reloading chart. | 2019-12-16 09:08:45.610 NQZ19 [CBV] Point & Figure 10-3 #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:45.610 NQZ19 [CBV] Point & Figure 10-3 #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:45.610 MNQZ19 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-16 09:08:45.887 CQG WebAPI | Base Time: 2019-12-15T02:43:18. 2019-12-15 02:43:18 | 2019-12-16 09:08:46.170 CQG WebAPI | Logon successful. Session Token = iWR4sKXV5nNLKQW0s8jwqxQQ340kFm8EpX7IBhLR4LUgJzBeC5vwT5fJOONjsgDA497VC5DMVJv | 2019-12-16 09:08:46.170 CQG WebAPI | Connected to data and trading server. | 2019-12-16 09:08:46.170 Triggering next historical data download in queue. | 2019-12-16 09:08:46.170 Triggering next historical data download in queue. | 2019-12-16 09:08:46.170 Triggering next historical data download in queue. | 2019-12-16 09:08:46.170 Triggering next historical data download in queue. | 2019-12-16 09:08:46.170 CQG WebAPI | Sending Trade Accounts request message. | 2019-12-16 09:08:46.193 CQG WebAPI | Starting real-time market data updates for: MNQZ19. ID: 1 | 2019-12-16 09:08:46.198 CQG WebAPI | Sending symbol resolution request for MNQZ19. ID: 278982 | 2019-12-16 09:08:46.198 CQG WebAPI | Requesting security definition data for: MNQZ19. ID: 1 | 2019-12-16 09:08:46.198 CQG WebAPI | Using primary service for historical data for MNQZ19 | 2019-12-16 09:08:46.198 Starting DelayedDownloadMonitoringTimer | 2019-12-16 09:08:46.198 Starting HDTimeoutTimer | 2019-12-16 09:08:46.198 Added historical Intraday data request for MNQZ19 to the queue. | 2019-12-16 09:08:46.198 Intraday data recording state for symbol MNQZ19 is set to download 'Pending'. | 2019-12-16 09:08:46.198 Triggering next historical data download in queue. | 2019-12-16 09:08:46.198 Delaying start of download for MNQZ19 | 2019-12-16 09:08:46.200 CQG WebAPI | Brokerage name: Phillip. Account Name: 7RA1706 - Nexus Global Trading LTD | 2019-12-16 09:08:46.295 CQG WebAPI | Sending collateral subscribe request. | 2019-12-16 09:08:46.295 CQG WebAPI | Starting real-time market data updates for: NQH20. ID: 2 | 2019-12-16 09:08:46.422 CQG WebAPI | Sending symbol resolution request for NQH20. ID: 278984 | 2019-12-16 09:08:46.422 CQG WebAPI | Requesting security definition data for: NQH20. ID: 2 | 2019-12-16 09:08:46.422 CQG WebAPI | Using primary service for historical data for NQH20 | 2019-12-16 09:08:46.422 Added historical Intraday data request for NQH20 to the queue. | 2019-12-16 09:08:46.422 Intraday data recording state for symbol NQH20 is set to download 'Pending'. | 2019-12-16 09:08:46.422 Triggering next historical data download in queue. | 2019-12-16 09:08:46.422 CQG WebAPI | Received symbol resolution report for symbol F.US.MNQZ19. Search Symbol: MNQZ19. Request ID: 278982. Contract ID: 1. | 2019-12-16 09:08:46.426 Symbol Error - MNQZ19 is unknown, unavailable, or improperly formatted. Exact match not found for symbol MNQZ19 | 2019-12-16 09:08:46.426 CQG WebAPI | Starting real-time market data updates for: NQZ19. ID: 3 | 2019-12-16 09:08:46.431 CQG WebAPI | Sending symbol resolution request for NQZ19. ID: 278985 | 2019-12-16 09:08:46.431 CQG WebAPI | Requesting security definition data for: NQZ19. ID: 3 | 2019-12-16 09:08:46.431 CQG WebAPI | Using primary service for historical data for NQZ19 | 2019-12-16 09:08:46.431 Added historical Intraday data request for NQZ19 to the queue. | 2019-12-16 09:08:46.431 Intraday data recording state for symbol NQZ19 is set to download 'Pending'. | 2019-12-16 09:08:46.431 Triggering next historical data download in queue. | 2019-12-16 09:08:46.431 CQG WebAPI | Received message: Requested symbol was not found. | 2019-12-16 09:08:46.709 Symbol Error - NQH20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-12-16 09:08:46.709 CQG WebAPI | Received message: Requested symbol was not found. | 2019-12-16 09:08:46.717 Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-12-16 09:08:46.717 HD Request # 1 | Downloading Intraday chart data for MNQZ19 to the file MNQZ19.scid. Service: cqg | 2019-12-16 09:08:47.204 HD Request # 1 | Download start date-time: 2019-12-16 07:54:34.000 | 2019-12-16 09:08:47.205 HD Request # 1 | Error downloading historical Intraday data for MNQZ19. The symbol is unknown to the server. | 2019-12-16 09:08:47.205 HD Request # 1 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for MNQZ19 | 2019-12-16 09:08:47.205 HD Request # 1 | Completion time: 0s | 2019-12-16 09:08:47.205 HD Request # 1 | Intraday data download complete for MNQZ19. Unique request ID: 1 | 2019-12-16 09:08:47.205 Removing historical data download ID 1. | 2019-12-16 09:08:47.205 Real-time Intraday chart data file updates started for MNQZ19 | 2019-12-16 09:08:47.205 Intraday chart data file opened for MNQZ19 | 2019-12-16 09:08:47.205 Triggering next historical data download in queue. | 2019-12-16 09:08:47.206 HD Request # 2 | Downloading Intraday chart data for NQH20 to the file NQH20.scid. Service: cqg | 2019-12-16 09:08:47.206 HD Request # 2 | Download start date-time: 2019-12-16 07:55:00.000 | 2019-12-16 09:08:47.206 HD Request # 2 | Error downloading historical Intraday data for NQH20. The symbol is unknown to the server. | 2019-12-16 09:08:47.206 HD Request # 2 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQH20 | 2019-12-16 09:08:47.206 HD Request # 2 | Completion time: 0s | 2019-12-16 09:08:47.206 HD Request # 2 | Intraday data download complete for NQH20. Unique request ID: 2 | 2019-12-16 09:08:47.206 Removing historical data download ID 2. | 2019-12-16 09:08:47.206 Real-time Intraday chart data file updates started for NQH20 | 2019-12-16 09:08:47.206 Intraday chart data file opened for NQH20 | 2019-12-16 09:08:47.206 Triggering next historical data download in queue. | 2019-12-16 09:08:47.206 HD Request # 3 | Downloading Intraday chart data for NQZ19 to the file NQZ19.scid. Service: cqg | 2019-12-16 09:08:47.206 HD Request # 3 | Download start date-time: 2019-12-13 12:46:03.000 | 2019-12-16 09:08:47.206 HD Request # 3 | Error downloading historical Intraday data for NQZ19. The symbol is unknown to the server. | 2019-12-16 09:08:47.206 HD Request # 3 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQZ19 | 2019-12-16 09:08:47.206 HD Request # 3 | Completion time: 0s | 2019-12-16 09:08:47.206 HD Request # 3 | Intraday data download complete for NQZ19. Unique request ID: 3 | 2019-12-16 09:08:47.206 Removing historical data download ID 3. | 2019-12-16 09:08:47.206 Real-time Intraday chart data file updates started for NQZ19 | 2019-12-16 09:08:47.206 Intraday chart data file opened for NQZ19 | 2019-12-16 09:08:47.206 Triggering next historical data download in queue. | 2019-12-16 09:08:47.206 NQZ19 [CBV-D] 60 Min #3 | Reloading chart. | 2019-12-16 09:08:47.924 NQZ19 [CBV-D] 60 Min #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-12-16 09:08:47.924 NQZ19 [CBV-D] 60 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-16 09:08:47.924 CQG WebAPI | Sending positions subscribe request. RequestID: 278986 | 2019-12-16 09:08:51.166 CQG WebAPI | Sending orders subscribe request. RequestID=278987 | 2019-12-16 09:08:51.166 Requesting market depth updates for: MNQZ19 if supported. | 2019-12-16 09:08:51.166 Symbol Error - MNQZ19 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-12-16 09:08:51.166 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:17.236 F.US.ENQH20 [CBV-D] 60 Min #3 | Reloading chart. | 2019-12-16 09:09:17.236 F.US.ENQH20 [CBV-D] 60 Min #3 | Performing historical Daily data download for symbol F.US.ENQH20 starting at last date in file. | 2019-12-16 09:09:17.238 Starting DelayedDownloadMonitoringTimer | 2019-12-16 09:09:17.238 Starting HDTimeoutTimer | 2019-12-16 09:09:17.238 Added historical Daily data request for F.US.ENQH20 to the queue. | 2019-12-16 09:09:17.238 Triggering next historical data download in queue. | 2019-12-16 09:09:17.238 F.US.ENQH20 [CBV-D] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 4, | 2019-12-16 09:09:17.247 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:17.273 HD Request # 4 | Downloading Historical Daily chart data for F.US.ENQH20. Starting date: 2019-12-12. Service: cqg | 2019-12-16 09:09:17.274 HD Request # 4 | Requesting historical Daily data for NQH20 starting at 2019-12-11 | 2019-12-16 09:09:17.274 HD Request # 4 | Receiving historical Daily data for F.US.ENQH20 starting at 2019-12-12 | 2019-12-16 09:09:18.742 HD Request # 4 | Writing historical Daily data to the file F.US.ENQH20.dly | 2019-12-16 09:09:18.743 HD Request # 4 | Received 4 records from 2019-12-12 00:00:00 to 2019-12-16 00:00:00 (5.0 days) and wrote 3 records for F.US.ENQH20 | 2019-12-16 09:09:18.748 HD Request # 4 | Completion time: 1s | 2019-12-16 09:09:18.752 HD Request # 4 | Daily data download complete for F.US.ENQH20. Unique request ID: 4 | 2019-12-16 09:09:18.752 Removing historical data download ID 4. | 2019-12-16 09:09:18.752 Triggering next historical data download in queue. | 2019-12-16 09:09:18.752 F.US.ENQH20 [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-12-16 09:09:19.242 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:19.244 F.US.ENQH20 [CBV] 60 Min #3 | Reloading chart. | 2019-12-16 09:09:19.245 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:19.746 F.US.ENQH20 [CBV] 60 Min #3 | Reloading chart. | 2019-12-16 09:09:19.746 CQG WebAPI | Starting real-time market data updates for: F.US.ENQH20. ID: 4 Service code: cqg | 2019-12-16 09:09:20.244 CQG WebAPI | Sending symbol resolution request for F.US.ENQH20. ID: 278988 | 2019-12-16 09:09:20.244 CQG WebAPI | Requesting security definition data for: F.US.ENQH20. ID: 4 | 2019-12-16 09:09:20.244 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:20.244 Starting DelayedDownloadMonitoringTimer | 2019-12-16 09:09:20.244 Starting HDTimeoutTimer | 2019-12-16 09:09:20.244 Added historical Intraday data request for F.US.ENQH20 to the queue. | 2019-12-16 09:09:20.244 Intraday data recording state for symbol F.US.ENQH20 is set to download 'Pending'. | 2019-12-16 09:09:20.244 Triggering next historical data download in queue. | 2019-12-16 09:09:20.244 Delaying start of download for F.US.ENQH20 | 2019-12-16 09:09:20.245 CQG WebAPI | Received symbol resolution report for symbol F.US.ENQH20. Search Symbol: F.US.ENQH20. Request ID: 278988. Contract ID: 2. | 2019-12-16 09:09:20.296 CQG WebAPI | Contract metadata: contract_id: 2 contract_symbol: "F.US.ENQH20" correct_price_scale: 0.25 display_price_scale: 2 description: "E-mini NASDAQ-100: March 2020" title: "ENQH20" tick_size: 0.25 currency: "USD" tick_value: 5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 8284602000 instrument_group_name: "F.US.ENQ" session_info_id: 253 mic: "GLBX" delay: 600000 short_instrument_group_name: "ENQ" instrument_group_description: "E-mini NASDAQ-100" dialect_id: "0" country_code: "US" 31: "$20 Index Points" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "E-mini NASDAQ-100: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40ac200000000000 55: 0 56: 3 58: 0 | 2019-12-16 09:09:20.298 CQG WebAPI | Requesting market data for F.US.ENQH20 | 2019-12-16 09:09:20.298 CQG WebAPI | Market data subscription for F.US.ENQH20 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2019-12-16 09:09:20.399 Symbol Error - F.US.ENQH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2019-12-16 09:09:20.399 HD Request # 5 | Downloading Intraday chart data for F.US.ENQH20 to the file F.US.ENQH20.scid. Service: cqg | 2019-12-16 09:09:21.246 HD Request # 5 | Download start date-time: 2019-12-16 08:07:24.000 | 2019-12-16 09:09:21.247 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2019-12-16 09:09:21.247 Socket (2) | Creating socket. | 2019-12-16 09:09:21.248 Socket (2) | Connecting to IP: 192.81.56.146. | 2019-12-16 09:09:21.248 HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-12-16 09:09:21.867 HD Request # 5 | Sending historical data logon request message. | 2019-12-16 09:09:21.867 HD Request # 5 | Requesting Intraday data. Start date-time: 2019-12-16 08:07:24. Record interval: 0. Symbol: F.US.ENQH20 | 2019-12-16 09:09:22.674 HD Request # 5 | Decompressing data. | 2019-12-16 09:09:22.981 HD Request # 5 | Receiving Intraday data for F.US.ENQH20 starting at 2019-12-16 08:07:24 | 2019-12-16 09:09:23.618 HD Request # 5 | Timestamp of first Intraday data file record written: 2019-12-16 08:07:26 | 2019-12-16 09:09:23.619 Socket (2) | CloseSocket call. | 2019-12-16 09:09:24.229 Historical data download thread signaled to stop. | 2019-12-16 09:09:24.229 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-12-16 09:09:24.229 HD Request # 5 | Received 46687 records from 2019-12-16 08:07:24.000 to 2019-12-16 09:09:21.013 (62.0 minutes) and wrote 46685 records for F.US.ENQH20 | 2019-12-16 09:09:24.229 HD Request # 5 | Completion time: 3s | 2019-12-16 09:09:24.232 HD Request # 5 | Intraday data download complete for F.US.ENQH20. Unique request ID: 5 | 2019-12-16 09:09:24.232 Removing historical data download ID 5. | 2019-12-16 09:09:24.232 Real-time Intraday chart data file updates started for F.US.ENQH20 | 2019-12-16 09:09:24.232 Intraday chart data file opened for F.US.ENQH20 | 2019-12-16 09:09:24.232 Triggering next historical data download in queue. | 2019-12-16 09:09:24.232 Socket (2) | Socket gracefully closed by remote side. | 2019-12-16 09:09:24.536 Socket (2) | Closed. | 2019-12-16 09:09:24.536 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2019-12-16 09:09:57.981 F.US.ENQH20 [CBV] 60 Min #7 | Reloading chart. | 2019-12-16 09:09:57.981 Using SC exchange feed2. Symbol: F.US.MNQ?## | 2019-12-16 09:10:30.590 F.US.MNQH20 [CBV] 60 Min #7 | Reloading chart. | 2019-12-16 09:10:30.590 F.US.MNQH20 [CBV] 60 Min #7 | Performing historical Daily data download for symbol F.US.MNQH20 starting at last date in file. | 2019-12-16 09:10:30.592 Added historical Daily data request for F.US.MNQH20 to the queue. | 2019-12-16 09:10:30.592 Triggering next historical data download in queue. | 2019-12-16 09:10:30.592 F.US.MNQH20 [CBV] 60 Min #7 | Waiting for historical downloads to complete with the IDs: 6, | 2019-12-16 09:10:30.601 Using SC exchange feed2. Symbol: F.US.MNQ?## | 2019-12-16 09:10:30.624 HD Request # 6 | Downloading Historical Daily chart data for F.US.MNQH20. Starting date: 2019-12-12. Service: cqg | 2019-12-16 09:10:30.624 HD Request # 6 | Requesting historical Daily data for NMH20 starting at 2019-12-11 | 2019-12-16 09:10:30.624 HD Request # 6 | Receiving historical Daily data for F.US.MNQH20 starting at 2019-12-12 | 2019-12-16 09:10:31.964 HD Request # 6 | Writing historical Daily data to the file F.US.MNQH20.dly | 2019-12-16 09:10:31.965 HD Request # 6 | Received 4 records from 2019-12-12 00:00:00 to 2019-12-16 00:00:00 (5.0 days) and wrote 3 records for F.US.MNQH20 | 2019-12-16 09:10:31.969 HD Request # 6 | Completion time: 1s | 2019-12-16 09:10:31.973 HD Request # 6 | Daily data download complete for F.US.MNQH20. Unique request ID: 6 | 2019-12-16 09:10:31.973 Removing historical data download ID 6. | 2019-12-16 09:10:31.973 Triggering next historical data download in queue. | 2019-12-16 09:10:31.973 F.US.MNQH20 [CBV] 60 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-12-16 09:10:32.087 Using SC exchange feed2. Symbol: F.US.MNQ?## | 2019-12-16 09:10:32.089 F.US.MNQH20 [CBV] 60 Min #7 | Reloading chart. | 2019-12-16 09:10:32.090 Using SC exchange feed2. Symbol: F.US.MNQ?## | 2019-12-16 09:10:32.589 F.US.MNQH20 [CBV] 60 Min #7 | Reloading chart. | 2019-12-16 09:10:32.589 CQG WebAPI | Starting real-time market data updates for: F.US.MNQH20. ID: 5 Service code: cqg | 2019-12-16 09:10:33.102 CQG WebAPI | Sending symbol resolution request for F.US.MNQH20. ID: 278989 | 2019-12-16 09:10:33.102 CQG WebAPI | Requesting security definition data for: F.US.MNQH20. ID: 5 | 2019-12-16 09:10:33.102 Using SC exchange feed2. Symbol: F.US.MNQ?## | 2019-12-16 09:10:33.102 Added historical Intraday data request for F.US.MNQH20 to the queue. | 2019-12-16 09:10:33.102 Intraday data recording state for symbol F.US.MNQH20 is set to download 'Pending'. | 2019-12-16 09:10:33.102 Triggering next historical data download in queue. | 2019-12-16 09:10:33.102 Delaying start of download for F.US.MNQH20 | 2019-12-16 09:10:33.109 CQG WebAPI | Received symbol resolution report for symbol F.US.MNQH20. Search Symbol: F.US.MNQH20. Request ID: 278989. Contract ID: 3. | 2019-12-16 09:10:33.153 CQG WebAPI | Contract metadata: contract_id: 3 contract_symbol: "F.US.MNQH20" correct_price_scale: 0.25 display_price_scale: 2 description: "Micro E-mini Nasdaq-100 ($2): March 2020" title: "MNQH20" tick_size: 0.25 currency: "USD" tick_value: 0.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 8284602000 instrument_group_name: "F.US.MNQ" session_info_id: 1132598 mic: "GLBX" delay: 600000 short_instrument_group_name: "MNQ" instrument_group_description: "Micro E-mini Nasdaq-100 ($2)" dialect_id: "0" country_code: "US" 31: "$2 X Nasdaq-100 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Micro E-mini Nasdaq-100: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40ac200000000000 55: 0 56: 3 58: 0 | 2019-12-16 09:10:33.153 CQG WebAPI | Requesting market data for F.US.MNQH20 | 2019-12-16 09:10:33.153 CQG WebAPI | Market data subscription for F.US.MNQH20 was unsuccessful. Text: Real-time data for instrument F.US.MNQ (corresponding to ID = 3) are not allowed. | 2019-12-16 09:10:33.256 Symbol Error - F.US.MNQH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MNQ (corresponding to ID = 3) are not allowed. | 2019-12-16 09:10:33.256 HD Request # 7 | Downloading Intraday chart data for F.US.MNQH20 to the file F.US.MNQH20.scid. Service: cqg | 2019-12-16 09:10:33.291 HD Request # 7 | Download start date-time: 2019-12-16 08:10:27.000 | 2019-12-16 09:10:33.292 HD Request # 7 | Using server: ds3.sierracharts.com port 10150 | 2019-12-16 09:10:33.293 Socket (2) | Creating socket. | 2019-12-16 09:10:33.293 Socket (2) | Connecting to IP: 65.182.172.42. | 2019-12-16 09:10:33.294 HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-12-16 09:10:33.859 HD Request # 7 | Sending historical data logon request message. | 2019-12-16 09:10:33.859 HD Request # 7 | Requesting Intraday data. Start date-time: 2019-12-16 08:10:27. Record interval: 0. Symbol: F.US.MNQH20 | 2019-12-16 09:10:34.135 HD Request # 7 | Decompressing data. | 2019-12-16 09:10:34.414 HD Request # 7 | Receiving Intraday data for F.US.MNQH20 starting at 2019-12-16 08:10:27 | 2019-12-16 09:10:35.015 HD Request # 7 | Timestamp of first Intraday data file record written: 2019-12-16 08:10:36 | 2019-12-16 09:10:35.015 Socket (2) | CloseSocket call. | 2019-12-16 09:10:35.291 Historical data download thread signaled to stop. | 2019-12-16 09:10:35.291 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-12-16 09:10:35.291 HD Request # 7 | Received 20230 records from 2019-12-16 08:10:27.000 to 2019-12-16 09:10:33.001 (60.1 minutes) and wrote 20229 records for F.US.MNQH20 | 2019-12-16 09:10:35.291 HD Request # 7 | Completion time: 2s | 2019-12-16 09:10:35.294 HD Request # 7 | Intraday data download complete for F.US.MNQH20. Unique request ID: 7 | 2019-12-16 09:10:35.294 Removing historical data download ID 7. | 2019-12-16 09:10:35.294 Real-time Intraday chart data file updates started for F.US.MNQH20 | 2019-12-16 09:10:35.294 Intraday chart data file opened for F.US.MNQH20 | 2019-12-16 09:10:35.294 Triggering next historical data download in queue. | 2019-12-16 09:10:35.294 Socket (2) | Socket gracefully closed by remote side. | 2019-12-16 09:10:35.568 Socket (2) | Closed. | 2019-12-16 09:10:35.568 Date Time Of Last Edit: 2019-12-16 15:38:58
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| [2019-12-16 15:48:56] |
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This is the relevant message: CQG WebAPI | Market data subscription for F.US.MNQH20 was unsuccessful. Text: Real-time data for instrument F.US.MNQ (corresponding to ID = 3) are not allowed. | 2019-12-16 09:10:33.256 Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges (Market Data Authorizations for Symbols/Exchanges) You need to contact your broker for help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-16 15:49:35
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