Support Board
Date/Time: Mon, 03 Feb 2025 22:55:56 +0000
2nd Computer - Denali
View Count: 704
[2019-12-16 02:11:37] |
User852559 - Posts: 40 |
Hello, I spoke with AMP about initiating a 2nd login for my Denali datafeed and they told me a 2nd login is not available with this service. Is there a reason for this? As far as I know you allow Denali to be used on 2 machines simultaneously. I've attempted to login with 2 machines simultaneously via Denali and have not been successful. Could you please advise? Regards, |
[2019-12-16 02:14:28] |
Sierra Chart Engineering - Posts: 104368 |
You just use your same Sierra Chart account on as many computers as you want and you can use Sierra Chart on two computers at the same time. Why do you say "have not been successful"? We need details. We need to see the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-12-16 13:43:44] |
User852559 - Posts: 40 |
I got this sorted - everything is working properly. Thanks for your assistance.
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