Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 04:22:40 +0000



symbol rollover AND Replay

View Count: 688

[2019-12-13 18:39:48]
User884307 - Posts: 173
Hi, all good, just wanting some FRIENDLY advice as I have a problem.....

When my symbols have rolled over to front month contract, my saved Market dept data (under the previous month before rollover) dont display when replaying the market to a date that has the pre rolled over symbol in it?

I'm sure this is just a simple fix but I really have been at it all day ... at one point I thought my Market Depth data had vanished ...but it hadnt!

Eg. S&P rolled to EPH20 and data saved and you can replay it no problem, however when you want to replay EPZ19 for some reason SC wont see the data for EPZ19, you have to actually change the current EPH20 back to EPZ19 , then replay and it then shows the MD data.

Please Please help!
kind regards
[2019-12-15 18:50:22]
User884307 - Posts: 173
....Just to update as I didnt mention it before ...Yes, I am using Continuous Contracts!

I would very much appreciate some help here guys!

Thanks
[2019-12-15 20:00:30]
User884307 - Posts: 173
...update.

just reading your forum, another user had the exact same problem in 2016, the thread is as follows...

Market depth historical data continuous contract

many thanks
[2019-12-16 19:02:20]
Sierra Chart Engineering - Posts: 104368
We will try to get support out for this in the next few days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account