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Direct MessagesDate/Time: Sat, 27 Apr 2024 00:06:56 +0000
Error/Bug in Software?
View Count: 965
| [2019-12-13 12:36:58] |
| User623552 - Posts: 69 |
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Hi, There seem to be some kind of bug in Sierra Chart (I have latest release installed). When I try to clear simulation data, it is not cleared from the Global Profit Management status. So it permanently shows -$18000, I can not get rid of this. So I can not use Global Profit Management in SIM status Also when I run back testing in SIM status, no orders seemed to be filled any more. The algorithms that filled fine a few days ago, no longer work (I have checked everything on the spreadsheet trading) I get this constant "StartDateTimeForLoadingOrderFills" message on the log: 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:15:56.089 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:20:19.351 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:20:19.520 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:20:19.634 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:20:19.658 Chart: ESH0-CME [CV] 5 Min #1 | Study: Trailing Stop | Study not enabled. | 2019-12-13 13:20:20.572 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:20:20.960 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:10.628 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:10.658 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:10.680 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:10.846 Chart: ESH0-CME [CV] 5 Min #1 | Study: Trailing Stop | Study not enabled. | 2019-12-13 13:21:11.285 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:12.071 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:35.350 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:35.520 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:35.633 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:35.657 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:21:35.681 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:22:20.520 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:22:20.632 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:22:20.660 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:22:20.683 Chart: ESH0-CME [CV] 5 Min #1 | Study: Trailing Stop | Study not enabled. | 2019-12-13 13:22:21.434 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:22:21.944 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:24:46.020 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:24:46.129 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:24:46.161 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:24:46.184 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-12-13 13:24:47.411 ESH0-CME [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 2018-11-07 22:30:00 | 2019-12-13 13:32:17.939 NGF0-NYMEX [CV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 2018-11-08 22:15:00 | 2019-12-13 13:32:17.953 GCG0-COMEX [CV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 2018-11-07 22:15:00 | 2019-12-13 13:32:17.975 6SH0-CME [CV] 5 Min #4 | StartDateTimeForLoadingOrderFills: 2018-11-08 22:15:00 | 2019-12-13 13:32:17.993 6EH0-CME [CV] 5 Min #10 | StartDateTimeForLoadingOrderFills: 2018-11-08 22:15:00 | 2019-12-13 13:32:18.033 |
| [2019-12-14 05:28:56] |
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Provide us a screenshot of the Trade >>Trade Activity Log >> Chart Stats tab. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Also when I run back testing in SIM status, no orders seemed to be filled any more. The algorithms that filled fine a few days ago, no longer work (I have checked everything on the spreadsheet trading) Automated Trading Management: Troubleshooting Automated Trading System Behavior We also notice this: Chart: ESH0-CME [CV] 5 Min #1 | Study: Trailing Stop | Study not enabled. | 2019-12-13 13:22:21.434 Only the developer of the study can help you with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-15 13:36:44] |
| User623552 - Posts: 69 |
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Hi, Trade Activity Log/Chart Stats is blank, there are no entries It's nothing to do with the Trailing Stop Study. It's not the study or the algorithm. As both the study and the algorithm worked before, and I have also tried with a very basic study saying "Buy at this price", and this does not work either The error message "StartDateTimeForLoadingOrderFills" is new, and the bug is new. It just simply no longer process trading orders when back-testing, instead it gives this error message. |
| [2019-12-15 15:05:02] |
| User623552 - Posts: 69 |
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I've spent over 40 hours of my time on this, just trying to get the back testing to simply do a trade. I have done everything to get a trade activate in back-testing. All I can say for sure, is that when a trade should be filled on back-testing I get a message with this in it, instead: "StartDateTimeForLoadingOrderFills:" I never used to have this in the message log when it worked OK Now I always have this message. The problem must relate to that message. |
| [2019-12-15 16:12:45] |
| User623552 - Posts: 69 |
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I have reinstalled software, and seems to work now. So I will close this thread Thanks |
| [2019-12-15 16:48:03] |
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Trade Activity Log/Chart Stats is blank, there are no entries The error message "StartDateTimeForLoadingOrderFills" is new No it is not related to this. It simply could not be. This is a new message we have added. The problem must relate to that message. Reinstalling is never the right solution. This is simply reckless. You need to follow through a proper troubleshooting procedure and we explain this here: Automated Trading Management: Troubleshooting Automated Trading System Behavior Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-15 17:13:47
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| [2019-12-15 17:26:36] |
| User623552 - Posts: 69 |
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There's two issues the Global Profit Management and the trades not being filed in back-testing As you say, troubleshooting is needed. and as I say, I have done 40 hours of troubleshooting, without a solution. The rest of your link explains how you can't or have no interest in helping in these issues. So as I have no more time to commit to solving this issue, I took the 'reckless' action. |
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