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Date/Time: Fri, 26 Apr 2024 01:30:24 +0000



Short Cut Key

View Count: 1323

[2019-12-11 00:28:24]
John Ara - Posts: 125
I want to set my keyboard as execution deck. So I need too know 2 things:
1- Are there execution command lines to be assigned to each key? for example when I press B, it buys 2 S&P contract at ask price with buy limit orders and 4 ticks stop?
2- How may I assign these commands to keys?

Thank you.
[2019-12-11 02:43:39]
Sierra Chart Engineering - Posts: 104368
Yes this is all fully supported. Refer to:
Basic Trading and the Trade Window: Custom Trading Keyboard Shortcuts (Custom Trading Keyboard Shortcuts)

We also do not recommend using single letters as keyboard shortcuts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-11 02:44:04
[2019-12-11 18:54:13]
John Ara - Posts: 125
After selecting 'Custom Trading Keyboard Shortcut 1' and pressing 'Customize Trading Command' ,
It just makes a sound each time I click anywhere on main window and does nothing. I can not even close sierra charts and I need to use ctrl+alt+del to close it.
My request is for a remote assistance.

Thank you.
[2019-12-11 19:53:40]
Sierra Chart Engineering - Posts: 104368
You just need to press the escape key when this happens. This is an operating system level issue.


Update to the latest version following the instructions here and let us know if you still notice this issue:
Software Download: Fast Update

We have implemented a workaround.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-11 21:19:10]
John Ara - Posts: 125
By pressing escape, it shows the button is being pressed but no new window pops up. Please let me know when the problem is solved. This feature can be very helpful for me.

Thank you.
[2019-12-18 14:57:30]
John - SC Support - Posts: 31131
Sorry for not getting back to you sooner, can you please let us know when would be a good time to connect and use Remote Assistance to see what his happening. Also, make sure your phone number on this page is correct, as that is the number we will call:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-18 15:29:11]
Sierra Chart Engineering - Posts: 104368
We thought we had forced the display of that particular dialog window but we checked again and we see that it was not. We will solve this in the next release coming out in about a day or two.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-18 15:29:18
[2019-12-18 21:10:26]
John Ara - Posts: 125
Tomorrow, Thursday , December 19 at 12:00 P.M., Eastern time is good.

Thank you.
[2019-12-18 21:12:09]
Sierra Chart Engineering - Posts: 104368
There is no need for the call. We will have a new release out tonight, 2029 which should resolve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-18 21:17:17]
John Ara - Posts: 125
Should I go through Help>Download Current Version?
[2019-12-18 22:44:48]
Sierra Chart Engineering - Posts: 104368
You would use Help >> Download Prerelease but we have not yet released it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-19 19:47:52]
John Ara - Posts: 125
This feature is ok but actually I want to know if I also can include number of contracts like for example when I press B, it buys 2 S&P contract at ask price with buy limit orders and 4 ticks stop?
[2019-12-20 07:19:04]
Sierra Chart Engineering - Posts: 104368
No you have to use a separate keyboard shortcut to change the quantity which you can do. Refer to:
Basic Trading and the Trade Window: Main/C >> Order Quantity Buttons
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-20 07:50:43

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