Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 14:19:44 +0000



Still getting delayed data?

View Count: 553

[2019-12-10 23:00:27]
User853865 - Posts: 1
Hi, I am still getting delayed data and I am also unable to load a pre made chart set. The screen is blank even after updating time zones.
Please contact me.
Thanks
[2019-12-11 01:14:09]
Sierra Chart Engineering - Posts: 104368
In regards to real-time futures data, refer to:
Is Historical and Real-time Futures Data Included?

In regards to a blank chart, refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

If you need more help let us know the symbol of the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account