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Date/Time: Fri, 19 Apr 2024 19:13:04 +0000



[Programming Help] - SierraChart & IB candlestick charts

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[2019-12-10 04:43:14]
User392071 - Posts: 4
Real-time candlesticks on SierraChart chart look different from candlesticks on my broker's (IB) chart. After using Delete All Data And Download, the problem disappears, but then charts (new data) don't look the same again.
[2019-12-10 14:19:16]
Sierra Chart Engineering - Posts: 104368
This question is not within the scope of our support. If you are looking for support for this, we are more than happy to issue you a refund. Please be aware of all of the notices and warnings here regarding Interactive Brokers:
Interactive Brokers Trading Service

However, if you are looking for market data for a symbol provided by one of the Sierra Chart exchange data feeds, then we recommend using one of those data feeds instead of Interactive Brokers data:
Real-Time Exchange Data Feeds Available From Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-10 14:20:16

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