Support Board
Date/Time: Mon, 03 Feb 2025 20:05:53 +0000
cannot login
View Count: 644
[2019-12-06 23:37:59] |
User333450 - Posts: 4 |
Hi again I put funds in for my Danali account but when I try to login to the actual charts I keep getting an error message saying my username or password is wrong. I have tried Guy Michaels and my email for usernames and even reset my password again but I keep getting the same error message. Any help would be much appreciated |
[2019-12-07 07:18:58] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using CQG. You must be having a problem connecting to CQG. Refer to the information here about this: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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