Support Board
Date/Time: Tue, 23 Apr 2024 14:50:57 +0000
TransAct
View Count: 893
[2019-12-06 15:26:15] |
Focused - Posts: 2 |
Trade Activity Log: File read result: 157 records inserted. 0 records filtered. | 2019-12-06 08:43:04 Trade Activity Log: File date-time limits: Sim records date-time limit is 2019-11-21 00:00:00. Non-sim records date-time limit is 2019-09-04 00:00:00. Non-sim fill record date-time limit is 2018-12-06 00:00:00. | 2019-12-06 08:43:04 TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2019-12-06 08:43:16 TransAct Trading | You Are Connecting To A Simulation Price Server | 2019-12-06 08:43:16 * TransAct Trading | Disabled API Token | 2019-12-06 08:43:16 * TransAct Trading | Connection Lost To Transact Price Server. | 2019-12-06 08:43:16 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2019-12-06 08:43:23 TransAct Trading | You Are Connecting To A Simulation Price Server | 2019-12-06 08:43:23 * TransAct Trading | Disabled API Token | 2019-12-06 08:43:24 * TransAct Trading | Connection Lost To Transact Price Server. | 2019-12-06 08:43:24 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2019-12-06 08:43:31 TransAct Trading | You Are Connecting To A Simulation Price Server | 2019-12-06 08:43:31 * TransAct Trading | Disabled API Token | 2019-12-06 08:43:32 * TransAct Trading | Connection Lost To Transact Price Server. | 2019-12-06 08:43:32 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2019-12-06 08:43:39 TransAct Trading | You Are Connecting To A Simulation Price Server | 2019-12-06 08:43:39 * TransAct Trading | Disabled API Token | 2019-12-06 08:43:40 * TransAct Trading | Connection Lost To Transact Price Server. | 2019-12-06 08:43:40 * |
[2019-12-06 17:04:26] |
John - SC Support - Posts: 31029 |
You need to update because Transact is forcing an update from the version you are on. Refer to the information here for how to update to the current version of Sierra Chart: Software Download: Fast Update After you update, you may get an Account Logon Error, due to the change in the connection process. If you get this, refer to the information here for how to resolve it: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-10 16:54:31
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[2019-12-10 15:39:25] |
Focused - Posts: 2 |
I the system won't receive my log in, worked fine yesterday after I did the download, dont know what happened
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[2019-12-10 16:55:30] |
Sierra Chart Engineering - Posts: 104368 |
We are not understanding this. You may not have the Service in Sierra Chart set correctly. Follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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