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Date/Time: Thu, 28 Mar 2024 20:19:11 +0000



Sierra Chart Hanging

View Count: 594

[2019-12-06 13:59:01]
User226793 - Posts: 160
Folks, my charts have been hanging on and off for the last couple of weeks and make it impossible to trade. Can you please let me know what I need to do from my end...I have also closed all irrelevant charts and have a very basic minimalistic setup...
[2019-12-06 14:29:27]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

There must be something which is causing the problem. We recommend just starting with a new Chartbook. That is the very first thing to do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-06 14:29:35
[2019-12-06 17:40:25]
Sierra Chart Engineering - Posts: 104368
Another thing is if you are using the OpenGL option, disable it:
Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other)

When using OpenGL a more capable GPU is required.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-06 17:42:58

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