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Date/Time: Sat, 20 Apr 2024 08:30:27 +0000



Sierra 2021->data doesn't download into chartbook with the same name in NEW INSTANCE MODE

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[2019-12-06 12:11:18]
User33743 - Posts: 83
Hello,
In ver. 2021 when i go into new instance i can choose chartbooks already created in standard mode but charts from those chartbooks stopped on "Download futures contract". When i rename same file and run on new instance than it works properly.

Best Regards
[2019-12-07 07:11:12]
Sierra Chart Engineering - Posts: 104368
You are posting to this Support Board from an Expired account. If you have a paid account, then you would need to post from that account. You can ensure that you are using the correct account by selecting Help >> Support Board from within Sierra Chart, which will log you into the website with the account you are using within the Sierra Chart software.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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